Detects risk early
Reads lease timelines, sentiment, and unresolved requests to spot renewal risk before it's too late.
AI Concierge
Catches renewal risk before it slips away.
A conversational agent that proactively detects renewal risk early, opens the right conversation with residents, and routes anything it can't resolve to your team with full context attached.
AI Concierge
Online · renewal context loaded
Hi Diego — I noticed a maintenance request is still open on 3C. Is everything okay ahead of your renewal?
Honestly the AC issue is making me think about moving.
Thanks for telling me. I've flagged this to your leasing team with the request attached so they can resolve it quickly — and held your current rate while we sort it out.
Routed to leasing · renewal context attached
How it works
Proactive, contextual, and always on
Opens the right conversation
Reaches out with the specific blocker in mind, not a generic blast — and listens for what's really going on.
Routes with full context
Hands edge cases to the right team instantly, with the resident's history and request already attached.
Your team gets a structured submission, not scattered messages
The Concierge does the early, repetitive work of checking in and surfacing blockers — so when something reaches a person, it arrives complete and ready to act on.
- Sentiment and blockers checked automatically
- Resident context attached before handoff
- Edge cases escalated to the right team, not a queue
- Every interaction logged in the Portfolio Hub
1
Detects a maintenance concern on an expiring lease
2
Opens a conversation and confirms the issue
3
Holds rate and reassures the resident
4
Routes to leasing with context attached
Ready to evaluate
Let the Concierge catch risk while your team sleeps
See the AI Concierge detect a renewal risk, open the conversation, and route it to your team in real time.